All orders are shipped via UPS or USPS within 1 - 5 business days. Your tracking number will be emailed to you upon shipment. Most domestic shipments within the US will require a signature upon receipt which is a requirement due to value. If this is an issue, please contact firstname.lastname@example.org BEFORE placing your order.
HVN is not responsible for packages that have been lost or mis-delivered in the care of USPS or UPS. Once your package is in the hands of the mail carrier, all delivery issues must be taken up with the post office or UPS using your tracking information. Please do not contact HVN with delivery questions as we are unable to access that information once the order has left our facility. Please keep this in mind when purchasing and when selecting a secure delivery address.
If you would prefer to use a faster shipping service, please contact email@example.com before placing your order.